warranty

All products purchased from us carry the full manufacturer’s warranty unless sold as a “no warranty” item.  kitesbuy.com will review your warranty claim and, at our discretion, help to provide an equitable solution.  All warranty claims may only be made by the purchaser on record.  Our policy is to repair or replace all warranty/defective product.  No refunds will be given on warranty claims.  The customer is responsible for all return shipping costs.  Please contact us with any warranty questions.

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