Shipping info

Shipping info

We know how important for you is to get your gear fast. We ship it with EMS within 24h from receiving the payment. You will receive tracking number for your package as soon as it will be posted.

For customers ordering with us from outsideof Asia – It is really important and we would highly recommend that you check your national import policy. It is essential that you understand and budget for any import taxes that you may have to pay. KBA Phuket is not responsible for these charges and if they are due you should be contacted by your customs office.

Unfortunately, if KBA sends an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to KBA minus the total shipping and returns costs.

If you have any concerns about customs etc. Please contact us.